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Amazing support    
Written by Anonymous User (#1495-37)  (Monday, January 14, 2008)
Writer is with:
Listing Reviewed:   Select Survey .NET
Strengths:   Even more versatile than SelectSurveyAsp  
Weaknesses:   Like any other similar product, hooking up database with a remote web host can be tricky  
Details:   Like another reviewer here, we were using SelectSurveyAsp for over a year. We've used it fairly extensively, including an employee survey where we polled employees of a Singapore-based MNC across several Asian markets, the US and UK. The product performed without any problems each time. We decided to upgrade to SelectSurveyNet. We installed the Access database (our backup) without any problem. We were having some initial problems installing the MS SQL database and asked their support team for help. Their support person who helped us, Sheryl, was as patient as she was persistent in helping us resolve each issue to setting the database up on our web host. We were so impressed and grateful we offered her an Amazon gift cert (she declined). All-in-all excellent value and support.
Review Based On:   1 Month(s) of usage  



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