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List of All Reviews Written By Atlanta Red from Atlanta, GA:
Written by Anonymous User (#1514-216) from Atlanta, GA (Monday, October 30, 2006)
||Listing Reviewed: HostBreak
Strengths: Design, Support
Weaknesses: Coding, Response, Contracts, PHP, Customer Service, Honor
Details: I contracted with Hostbreak to complete work on our web site, AtlantaRed.com. The design work was done impeccably, and it took some time, but ultimately, the PHP programming was done as well.
The problem occurred when the demo copy was placed into production. Somehow, the problems that had been fixed during testing started occuring again. I contacted Hosbreak and I spoke to their sales dept. also. No one helped me.
I called, and each time, I was told to call back later when design was working. I waited up until 3 a.m. to call them since their guys all work offshore, and each time, I was told to call back later. They completely lost my trust and damaged my own reputation in working with them.
I am still trying to work with/contact hostbreak to get help in fixing their programmers and/or administrative error. I am not sure how this is going to work.
I would not recommend that anyone in the U.S. do business with Hostbreak. I tried to contact their Florida office and I was unable to get in touch with anyone at all. The only people I can speak with are located in India.
If you want a bad experience, this is the way to go. I regret having gone to Hostbreak now... Although I initally trusted this company to do the work.
Review Based On: 12 Month(s) of usage