| ||Reviews Written By This User|| |
List of All Reviews Written By D Ouellette from Boston:
Good Product-Horrendous Customer support
Written by Anonymous User (#1439-183) from Boston (Saturday, November 04, 2006)
||Listing Reviewed: Xigla Software
Strengths: Easy to use application once installed
Weaknesses: ZERO CUSTOMER SUPPORT! Purchase product and they disappear
Details: I purchased one of their apps. Product is very easy to use. I had an small issue that I needed resolved and I've contacted them 4 times and yet no response. Again zero customer service. Just be sure you can fix any issues yourself.
Review Based On: 1 Month(s) of usage
|Rebuttal From Listing Owner: We really would like to know what application did you purchase from and what support tickets did you submit.
All inquiries are usually answered within 24 hours in weekdays.
Also, you mention your site as GMail, which is none of our customers. |