| ||Reviews Written By This User|| |
Please Note: The following is a list of reviews that were posted anonymously from similar IP locations on the internet. Many users typically share the same IP address through their local internet service provider, therefore these reviews may have been posted from various users.
Danger Will Robinson
Written by Anonymous User (#1165-128) from USA (Friday, September 27, 2002)
||Listing Reviewed: Comersus
Strengths: Could have been great
Weaknesses: Poor documentation, support, policies
Details: If you purchase this code, beware.
You can't return it and when bugs are fixed, you don't get the patches unless you have also purchased the 'upgrade' plan which is twice the original $49.00 price for the basic plan. They give alot of code, and it seems like much of it could work, but they are always revising it. The support forum is your only chance of help, but quite often the really tough questions or negative comments are rejected by the moderator. So, it doesn't give a good view of the real story which is some people are very upset.
Review Based On: 3 Month(s) of usage
|Rebuttal From Listing Owner: Hi Will
1- If you purchase any package from us: you can return it following our refund policies clearly explained. All customers read and accepts the policies as one part of the purchase procedure.
2- If any customer finds a bug in Power Packs we provide the upgrade or one patch absolutely for free.
3- Sure, we are always revising the code, including enhancements and new features
4- Support Forum is not the only chance for help, you can also as for professional paid support services
5- Rude messages are not published in the technical forum. If you follow forum policies, your messages will be published.
Thanks for writing your review. |