| ||Reviews Written By This User|| |
Please Note: The following is a list of reviews that were posted anonymously from similar IP locations on the internet. Many users typically share the same IP address through their local internet service provider, therefore these reviews may have been posted from various users.
Draconian Return Policy
Written by Anonymous User (#1621-227) from Kirkland, WA (Monday, July 22, 2002)
||Listing Reviewed: Comersus
Strengths: no comment
Weaknesses: no comment
Details: Be aware, if you choose to puchase a module from Comersus, that their return policy is outlandish. There's a 15% "restock" fee (considering the software is e-delivery I'd be interested to see exactly what they're restocking) and return requests must be submitted to both email and a via letter to their postal address--within FIVE days of the original purchase. This software just isn't worth the risk IMHO (See my post below).
|Rebuttal From Listing Owner: Refund Policies are clearly explained in our site. At purchase time we also include a caption: "Before pressing Save Order you must agree with our General Conditions". We assume that you didn't read installation instructions also. |