| ||Reviews Written By This User|| |
Please Note: The following is a list of reviews that were posted anonymously from similar IP locations on the internet. Many users typically share the same IP address through their local internet service provider, therefore these reviews may have been posted from various users.
Written by Anonymous User (#1477-209) from USA (Monday, February 09, 2009)
||Listing Reviewed: ProductCart
Strengths: Cheap to own the code.
Weaknesses: Can't do simple math.
Details: ProductCart displays one price to a customer prior to checkout then another price after checkout then emails the customer a lower unit price but higher total. Basically, this cart cannot do simple math properly. If you want to end up having to explain to your clients why their totals don't add up on their invoice or why you billed them one price when your website says another, this is the cart for you!
But it doesn't stop there. Edit an order and all of the pricing changes on the products. Better pay attention PC merchants using Discounts per Product.
Complain to EI about the bugs and they will send you a link to pay them to listen to you give them countless bug reports.
My opinion ... this cart is still in Alpha testing, but the testers EI is using are you the purchasing clients unfortunately. And most merchants aren't skilled Alpha testers. So very little chance any bugs will be found and fixed.
My advice. If you are interested in ProductCart you'd be better off waiting to see v4 since none of the above bugs will be fixed until late 2009. Good luck!
Review Based On: 12 Month(s) of usage
|Rebuttal From Listing Owner: At Early Impact we strongly believe in providing high-quality e-commerce software and excellent technical support. We don't mind negative customer feedback. It's always helped us improve our products. However, this review is both unfair and incorrect. It is unfair because this customer always received prompt and courteous technical support. It is incorrect because the specific issue that he refers to (a problem with the display of item-level quantity discounts in certain scenarios, which did not affect the order total) has already been fixed (Feb. 09). As for ProductCart being an "alpha" release: our software is used by thousands of online stores, many of which have been running successful e-commerce businesses for years. What an "alpha"! |